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  • Products
    • URL ShortenerCustomize, share, and track links
    • QR CodesDynamic solutions to fit every business need
    • Link-in-bioCurate and track links for social media profiles
    • AnalyticsA central place to track and analyze the performance of all short links and QR Codes
    • 2D BarcodesAdd a Global Trade Item Number (GTIN) to QR Codes designed for packaging
  • Solutions
    • RetailEnhance customer engagement
    • Consumer Packaged GoodsConnect directly with consumers
    • Media & EntertainmentCreate interactive experiences
    • Tech Software & HardwareImprove product education
    • HospitalityStreamline guest services
    • HealthcareSimplify patient communication
    • InsuranceEnhance claims management
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Posts by Luke Reynebeau

Luke is Bitly's VP of Customer and Retention Marketing. Passionate about building a strong customer experience across marketing platforms and channels, his expertise is in developing customer retention and satisfaction strategies. As a leading advocate of the Bitly brand, Luke's understanding of the customer journey is evident in our continuous efforts to build customer-first products. He also hosts our educational webinars and virtual events, sharing insights and strategies to empower our customers.
Read article: How to Elevate the Post-Purchase Experience to Drive Customer Growth
Customer Experience

How to Elevate the Post-Purchase Experience to Drive Customer Growth

Discover how to enhance the post-purchase experience and drive customer growth.

Read article: What Is Connected Customer Experience, and Why Does It Matter?
Customer Experience

What Is Connected Customer Experience, and Why Does It Matter?

Boost loyalty with a connected customer experience. Learn how to get started!

Read article: How To Optimize Customer Experience for Business Growth
Customer Experience

How To Optimize Customer Experience for Business Growth

Explore best practices in optimizing customer experiences to ensure satisfaction.

Read article: How To Effectively Distribute Customer Satisfaction Surveys
Customer Experience

How To Effectively Distribute Customer Satisfaction Surveys

Learn the best methods to distribute customer satisfaction surveys.

Read article: Best Practices for QSR Customer Feedback Management
Customer Experience

Best Practices for QSR Customer Feedback Management

Explore effective strategies for managing customer feedback in QSRs.

Read article: The Top Digital Strategies To Enhance Remote Healthcare
Customer Experience

The Top Digital Strategies To Enhance Remote Healthcare

Find out how to elevate remote healthcare with top digital solutions.

Read article: 8 Strategies to Personalize Customer Service and Experiences
Customer Experience

8 Strategies to Personalize Customer Service and Experiences

Discover how to personalize customer service for unforgettable, positive customer experiences.

Read article: How To Create a Top-Tier Customer Service Strategy
Customer Experience

How To Create a Top-Tier Customer Service Strategy

Craft a top-tier customer service strategy to delight and retain customers.

Read article: Top 10 CX Metrics To Measure (+ Examples)
Customer Experience

Top 10 CX Metrics To Measure (+ Examples)

Learn essential CX metrics to enhance your service quality.

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